Planning Your Visit At Connecticut Children’s, providing the best possible care begins before your child even enters one of our facilities. Get acquainted with our facility and know what to expect before you arrive. eCheck-In and Virtual Waiting Room As part of Connecticut Children’s promise to keep you safe and sound, we offer contactless eCheck-in and a Virtual Waiting Room. eCheck-In Skip the front desk! Use eCheck-in (via MyChart) to check in to your child’s appointment virtually, up to 3 days in advance. You can also sign documents, confirm or update information, and pay copays from home using MyChart. Virtual Waiting Room Wait in your car instead of the lobby with our Virtual Waiting Room. You will receive a text reminder the night before or the morning of your appointment. Please text back when you arrive at the parking lot. We will let you know when it’s time to come into the building. If you prefer not to wait outside, just let us know. Our waiting areas are set up for social distancing. If your appointment is in one of our Hartford locations, please come directly into the location for your appointment. Amenities and Services Whether just a few hours or a longer stay, make your visit comfortable with the amenities inside our facilities and nearby. Learn more about where to eat, where to find the ATM, where to stay, and other amenities and services available at our Hartford Campus. Who’s Who on Your Care Team During your child’s visit, you’ll meet many members of the care team, including attending doctors, residents and nurses. Get a better understanding of the role each member will play in your child’s care. Getting Ready for Surgery Connecticut Children’s offers a family-friendly surgical environment designed to keep patients and family at ease, including pre-surgery tours and play areas for kids. Access our resources to help prepare you and your child for surgery at Connecticut Children’s. Locations and Directions Your child’s visit will be scheduled at one of several Connecticut Children’s locations. Get directions to the facility you will be visiting. Visiting a Patient Families are welcome to visit their child at any time, including rooming with your child overnight. Siblings, friends and relatives are invited to visit during general visiting hours, from 8am-9pm daily. For the protection of our patients, all visitors will need to sign in with security on their way in and out of the hospital. What to Expect—Picture Stories To help your child prepare for his/her visit, we have created special picture stories that can teach your child what to expect.