Questions about MyChart? Please call

Connecticut Children’s MyChart

Already Registered?
Log in today to take advantage of the conveniences of your exiting MyChart account.
Login to MyChart
New User? A personalized activation link is needed to register for your new account.

Request MyChart Access
or enter your activation code here.

MyChart makes it easier for you to manage your child’s care and access your child’s electronic medical records.

Why Use MyChart?

  • Manage your upcoming appointments and view details about your past visits
  • Save time and stay safe at your appointments with our eCheck-In process
  • Communicate directly with your child’s care team from the comfort of your own home
  • Access your child’s test results
  • Pay your bill, manage your payment information, and download copies of past statements
  • Request refills for your child’s refillable medications (some restrictions apply)
  • Request and view medical information

Already Registered?

Sign in to MyChart

Need an Account?

A personalized activation link is needed to register for your new account.
Request MyChart Access
or enter your activation code here.

For Easier Access to MyChart, Download Our App

Connecticut Children’s Mobile App makes it easy for you to manage your child’s care, log into Video Visits, and more!

Get the app: Apple App Store | Google Play Store

Save Time and Stay Safe with eCheck-In

Heading in for appointment with us? With MyChart, you can skip the front desk with our contactless eCheck-In process.

  • Use eCheck-in (via MyChart) to check in to your child’s appointment virtually, up to 3 days in advance.
  • You can also sign documents, confirm or update information, and pay copays from home using MyChart.

Get more information about our eCheck-In and Virtual Waiting Room process >

How to Activate Your MyChart Account:

  • Activate over the phone when you schedule your next appointment. You will be sent an email to activate your MyChart account.
  • Activate at the front desk when you check in for your appointment.
  • Request an account online by visiting our MyChart website.

Frequently Asked Questions

  • Parents or legal guardians may request proxy access to their child’s medical information via MyChart. MyChart access to portions of the electronic health record is dictated by the age of the child and will be automatically removed at age 18.
  • Teenage patients (age 13 and up) may request their own MyChart account in person at any office visit. No parental consent is required.
  • Both parents and teens may have access for children under age 18.
  • At age 18, patients may request their own MyChart account. There is no parental access to adult accounts at this time.

Please refer to our General Terms and Conditions (en Español) for details.

Note: each parent or guardian must sign up individually.

Call or stop by any of our locations, or call our Health Information Management department at 860.837.5780.

You can reset your password or recover your username yourself as long as you have access to the email address associated with your account. Visit mychart.connecticutchildrens.org and click the link under the ‘Sign In’ button for the option you need. If you still need assistance, call 860.837.6500 to reach our MyChart support team.

Make sure you are entering *your* date of birth and zip code, not your child’s or spouse’s. MyChart accounts are specific to each individual – even if you are accessing your child’s information you do so through your own MyChart account.

If you are certain you have entered the correct information and still receive this error, please call your clinic or our Health Information Management department at 860.837.5780 so they can verify your information is correctly entered in our system.

Please call 860.837.6500 for our MyChart support team. They are available 24/7 and are happy to assist.

MyChart is NOT for medical emergencies. Call 9-1-1 instead.

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